What Our Clients Say

Customer service and satisfaction is our number one goal. We want to exceed
expectations, and build lasting relationships. Below you will find a full scenario of a telecommunications job handled by Marquez Cable Systems. 

Customer

Hyatt LAX Flagship Hotel

14 floors, 580 guest rooms, 42,000 square feet of meeting space, 14,200 square foot Ballroom, and complimentary lobby and guest room Wi-Fi.

Problem

Poor wireless performance due to harsh environment, limited or spotty RF coverage, and special conference center require
ments. Many rooms and devices increased network traffic which slowed performance, and increased complaints and cost.

Solution

Marquez Cable leveraged ICC Wireless Networking White Glove Service to design the solution. The advanced 802.11ac gigabit wireless networking solution was the best price for performance. The software-driven features exceeded Hyatt corporate technology mandate.

Conclusion

Managed Services Provider Marquez Cable Systems, Inc. was able to utilize ICC’s managed wireless networking solution through the distributor, Walters Wholesale Electric to solve big problems at Hyatt LAX Flagship Hotel. Marquez Cable Systems exceeded customer expectations – beat customer install timeline, dramatically increased customer satisfaction, and increased ROI by leveraging the Wi-Fi network.

Do you have a telecommunications issue within your business? Stop struggling with slow and spotty connections and contact Marquez Cable Systems today for assistance!